01Platform
Licensed access
For teams that operate SOBERAN directly. Scope follows the products, users, entities, and capabilities required.
SOBERAN commercial model
A model that fits how you operate.
SOBERAN is structured around how we work with you: platform licenses, managed agents priced by outcome, or a combination of both. Together, we define what your team runs, what SOBERAN runs, and how success is measured.
30 minutes · No commitment · Bring one workflow
Ways to work with SOBERAN
Three engagement models. One operating standard.
The commercial structure follows who operates the workflow and what is being delivered. Every engagement defines the included capabilities, measurement method, operating responsibility, and support level before launch.
02Agent services
Outcome-based
For workflows SOBERAN operates for you. The commercial unit follows a verified result, such as work processed or resolved.
03Hybrid
License + managed outcomes
For operations where your team uses the platform while SOBERAN runs selected workflows end to end.
04Enterprise
Scoped engagement
For multi-entity or complex environments that require tailored integrations, governance, service levels, and rollout.
How your rate is scoped
Your operation defines the engagement.
A single public number would hide the decisions that matter. We define the commercial structure after understanding four things:
Book a meetingOperating model
What your team will operate, what SOBERAN will run, and where responsibility changes hands.
Volume
Expected throughput, seasonality, service windows, and demand variability.
Complexity
Decision paths, exception rates, languages, channels, and approval rules.
Systems
The tools, data, integrations, permissions, and controls required to operate.
Always made explicit
- The capabilities and workflows included
- Who owns day-to-day operation
- How usage or outcomes are measured
- The support, governance, and reporting included
Defined in discovery
- License scope and access rights
- Outcome units and expected volume
- Systems, integrations, and controls
- Implementation and rollout requirements
From conversation to production
A commercial model built around your real workflow.
Bring one workflow
In a short working session, we map the current process, systems, volume, and desired outcome.
Define “done”
Together we agree on the outcome unit, verification rule, guardrails, and operating scope.
Launch and measure
We configure and run the agent, then report on completed outcomes and operating quality.
Let’s talk
Let’s define the outcome worth buying.
Bring a workflow that consumes time today. We will map the result, the operating constraints, and the right commercial unit for your business.
Book a meeting30 minutes · No commitment · Bring one workflow
FAQ
Questions about the model
How is SOBERAN priced?
SOBERAN uses three commercial models: platform licenses, managed agent services tied to agreed outcomes, and hybrid engagements that combine both. The right structure is scoped during discovery based on responsibility, capabilities, volume, complexity, systems, and controls.
Is this a software license or a managed service?
It can be either—or both. Platform engagements include licensed access for teams operating SOBERAN directly. Agent Services engagements are managed by SOBERAN and can be billed by verified outcomes. Hybrid engagements combine platform access with selected workflows operated by our team.
What is included in the engagement?
The engagement includes discovery, workflow configuration, supported integrations, production operation, continuous tuning, outcome reporting, and a dedicated Agent Operations Manager.
Do we need to replace our current systems?
No. SOBERAN can operate on your existing CRM, ERP, contact-center, commerce, and support systems through supported integrations.
What happens in the first meeting?
We review one workflow, its current volume and exceptions, the systems involved, and what a verified outcome means to your team. From that, we can define the right operating and commercial scope.