ERP automation

What is OTIF (on-time in-full)?

A supplier delivery KPI measuring the share of purchase orders delivered on the promised date with the full quantity; the core metric for supplier follow-up and expediting programs.

Also known as: on-time in-full delivery

Why does it matter?

OTIF (on-time in-full) shows up in stock-heavy operations where inventory, orders, customers, and approvals touch several systems at once. Handling it deliberately is the difference between executing the right play and absorbing rework.

How does Soberan handle it?

Soberan unifies ERP, CRM, and Contact Center into one operating layer. The agent reads live context, runs the routine work, and escalates exceptions with a summary and a suggested next step - humans approve what matters.

See it in product

Explore how OTIF (on-time in-full) connects with the rest of the Soberan operating layer.