Customer data, published with methodology
Outcome benchmarks: what changes when the Soberan Agent runs collections, inventory, and ERP work.
Aggregated, anonymized figures from Soberan customers across Latin America and the United States: AI collections recovery, inventory turnover, ERP ROI, and days past due by industry, with the methodology behind each range.
Last reviewed: 2026-07-01
Short answer
Across Soberan’s customer base, AI collections recovers +26% to +41% more than manual outreach, inventory turnover improves +12% to +24%, and first-year ERP ROI lands between +22% and +31%. These are ranges, not promises: outcomes depend on industry and each operation’s starting point.
Outcomes by area
Average days past due by industry
Averages observed across receivables portfolios managed with Soberan. Useful as a reference point for whether your aging is typical for your industry before automating.
Market context: WhatsApp in Latin America
WhatsApp penetration among internet users by country (public messaging-adoption sources, not Soberan customer data). It explains why WhatsApp is the primary collections and service channel in the region.
Methodology
Each range compares post-implementation performance against the same customer’s pre-implementation baseline, aggregated and anonymized across Soberan customers in Latin America and the United States. We publish ranges rather than a single average because the starting point dominates the outcome: fully manual operations improve more than partially automated ones. Benchmarks are reviewed quarterly as cohorts grow; no individual customer figure is published without permission.
FAQ
Where do these figures come from?
From aggregated, anonymized operating data across Soberan customers, comparing post-implementation performance against each customer’s own pre-implementation baseline. They are published as ranges because outcomes vary by industry and starting point.
Why publish ranges instead of a single number?
Because the starting point matters. An operation with fully manual collections improves more than one that already had automated dialing. Ranges reflect real variation across industries and maturity levels.
How often are the benchmarks updated?
They are reviewed quarterly as customer cohorts grow. The last-reviewed date is shown on this page.
Is the WhatsApp penetration data Soberan customer data?
No. WhatsApp penetration by country is market context from public messaging-adoption sources; it is included because it explains why WhatsApp is the primary collections channel in Latin America.