Talk to your operations
Unify CRM and ERP in a single operational layer. Soberan Agent executes workflows governed by your SOPs and policies, from lead generation through supply chain operations, with shared context and full traceability.
Soberan Agent
Natural enough to fall in love. Operational enough to move the business.
ERPOperational execution
CRMRevenue execution
Contact CenterService and collections execution
24/7Continuous work with human control
Talk to your operations
Chat and voice share the same context to execute real work across revenue, service, and operations.
Inside ERP
For teams that sell physical products, the agent helps execute the work that usually gets stuck between purchasing, inventory, operations, and finance.
Replenishment and purchasing
Detects signals, prepares purchasing work, and routes approvals so teams do not run on manual follow-up.
Orders and fulfillment
Keeps order states, exceptions, and handoffs clear across sales, ops, and delivery.
Inventory and operational control
Helps keep stock, movement, and execution aligned with what is actually happening in the business.
ERP execution surface
Use this area for ERP workflow or order-operation screenshots
Inside CRM
On the customer side, the agent keeps revenue and service context alive so leads, messages, and cases do not depend on manual follow-up.
Pipeline and follow-up
Updates stages, tasks, and revenue context so opportunities do not cool off because of manual data entry.
Omnichannel messaging
Replies across WhatsApp, email, and chat with customer, order, and operational context attached.
Service and support
Routes cases, prepares context, and ties support teams back to ERP reality.
CRM execution surface
Use this area for pipeline, service, or omnichannel screenshots
Inside Contact Center
For teams handling customer service, sales follow-up, or collections, the agent helps run multi-channel conversations and work queues with live order, account, and inventory context.
Customer service
Classifies conversations, routes cases, and keeps order, delivery, and account context attached to every interaction.
Sales follow-up
Runs follow-up on quotes, availability, pending orders, and multi-channel commercial conversations.
Collections and accounts
Helps manage payment reminders, collections follow-up, and finance coordination without losing customer history.
Contact Center execution surface
Use this area for service, sales follow-up, or collections workflow screenshots
ERP, CRM, and Contact Center stop working like silos.
The agent connects commercial promise to operational reality. What sales promises, operations can see. What support or collections replies, it understands against live order, inventory, account, and delivery context.
Detect signal
Inbound lead, risky order, low stock, support case, overdue payment, customer message, or operational delay.
Run workflow
Update records, route work, move states, and keep the next step active.
Escalate judgment
When approval or exception handling is needed, hand the right context to the human team.
More speed without losing control.
The value isn't automation for its own sake. It's running ERP, CRM, and Contact Center inside clear rules, visible approvals, and an audit trail your team can actually understand.
- Approve purchasing, discounts, returns, or sensitive actions before execution
- Audit what the agent did and where it happened
- Set rules by channel, customer, team, or workflow type
- Keep work moving without turning the system into a black box
See how the agent works across ERP, CRM, and Contact Center.
The right demo isn't a chatbot. It's watching orders, inventory, pipeline, service, and collections keep moving inside the same system.