For operations, sales, and service teams

ERP, CRM, and Contact Center in one place.

Manage inventory, sales, customer service, and collections with shared information and fewer manual handoffs.

Inside Soberan

See the work as it happens.

Move from planning to service without losing the operational context behind each decision.

Soberan ERP demand planning workspace
ERPDemand planning
Warehouse operator coordinating inventory and fulfillment work
ERPOperations & supply chain
Commercial operator managing customer and sales follow-up
CRMSales & account teams
Customer service operator handling a phone conversation
Contact CenterService, collections & conversations

Three teams. One operation.

ERP runs supply and finance. CRM runs commercial relationships. Contact Center runs service and collections conversations. Soberan keeps the work between them connected.

When the categories are disconnected

  • ×Sales promises inventory that operations cannot confirm
  • ×Service asks customers for order details the ERP already has
  • ×Teams reconcile customer, order, and payment data by hand

With Soberan

  • ERP, CRM, and Contact Center share customer and order context
  • Each team sees the information needed for the next decision
  • Routine handoffs move automatically while people keep control

ERP, CRM, and Contact Center that work as one.

Choose the category your team needs today. Each product stands on its own, while sharing the operational context that makes cross-functional work easier.

01

Inventory · finance · supply chain

ERP

Give operators one place to plan and execute.

Manage demand, purchasing, inventory, orders, warehouse work, fulfillment, and finance with the same operational record behind every decision.

  • Demand + replenishment
  • Inventory + orders
  • Finance + procurement
Explore ERP
02

Accounts · pipeline · follow-up

CRM

Keep every commercial promise connected to operations.

Qualify leads, manage accounts, prepare quotes, and follow up with the inventory, order, and service context your commercial team needs.

  • Leads + opportunities
  • Accounts + quotes
  • Follow-up + service history
Explore CRM
03

WhatsApp · voice · email · chat

Contact Center

Resolve customer needs with the order already in view.

Bring every channel into one queue for sales, service, and collections—with customer, order, inventory, and policy context attached.

  • Omnichannel Inbox
  • Service + collections
  • Human + agent collaboration
Explore Contact Center

The agent handles routine work. Your team keeps control.

Inside ERP, CRM, and Contact Center, the Soberan Agent handles repetitive coordination, follows your policies, asks for approval when required, and records what it did.

See how the Soberan Agent works
Operations professional reviewing a Soberan recommendation and available actions
Human in control · Agent in the workflow
  1. 01Detect

    A risk, request, or next action enters the queue.

  2. 02Understand

    The agent resolves the relevant objects, history, and policy.

  3. 03Act

    It executes—or asks a person when the decision crosses a threshold.

  4. 04Record

    The result and evidence return to the shared system.

Built around real operating pressure.

Soberan is used where inventory, orders, customer promises, and human decisions have to stay synchronized.

Sumatec demand-planning case study in Soberan

Sumatec plans 50,000+ SKUs across 80 warehouses without relying on spreadsheets.

Soberan processes more than 3 million inventory records to generate SKU-by-warehouse recommendations, purchase decisions, transfers, and traceable ERP execution.

3M+inventory records
80warehouses
50K+SKUs
Read the Sumatec case study
BYD Casa Restrepo CRM customer success story
Automotive · BYD Casa RestrepoFrom a WhatsApp lead to sales follow-up with a clear owner.
TUL store and marketplace assets in the Soberan customer-success visual system
Collections and purchasing · TULAI agents manage collections and purchase-order follow-up across voice and WhatsApp.

Start with the team under pressure.

01

Supply chain

Demand, replenishment, purchasing, inventory, fulfillment

02

Revenue

Lead qualification, account research, quotes, follow-up

03

Service

Order status, returns, disputes, WhatsApp, voice

04

Finance

Collections, invoice matching, reconciliation, close

Keep what works. Change what blocks you.

Soberan can operate above an existing ERP, replace selected workflows, or become the operating core over time. Start with the bottleneck that matters; the shared model expands from there.

  1. 01Connect existing systems first
  2. 02Deploy one governed workflow
  3. 03Expand on the same context
See integrations
Systems you already run
SAPNetSuiteShopifyWMSWhatsAppSpreadsheets
SOBERANShared operating context
DecisionsApplicationsConversations

Bring operations, sales, and service into one rhythm.

Tell us whether you are evaluating ERP, CRM, or Contact Center. We will show the relevant workflows with your operating reality in mind.