SOBERAN ERP demand planning table flagging critical SKUs with transfer and buy recommendations
Recommendations readyTransfer or buy, by warehouse
Inside SOBERAN

From plan to delivery, in one system.

Planning, execution, and customer work run on the same record, so every screen sees the same orders, inventory, and decisions.

Plan

Execute

Sell and serve

Automate

SOBERAN ERP demand planning table flagging critical SKUs with transfer and buy recommendations
ERPDemand planning
SOBERAN ERP demand planning table flagging critical SKUs with transfer and buy recommendations
01 · ERPDemand planning
SOBERAN Load Planning workspace with a validated 3D vehicle plan
02 · ERPLoad planning
SOBERAN freight workspace showing validated outbound shipments
03 · ERPFreight execution
SOBERAN ERP warehouse network map
04 · ERPWarehouse network
SOBERAN ERP finance and accounting workspace
05 · ERPFinance & accounting
SOBERAN product catalog with centralized commercial pricing
06 · CRMProduct & pricing
SOBERAN CRM sales analytics dashboard
07 · CRMSales analytics
SOBERAN Contact Center collections call workspace
08 · Contact CenterCollections
SOBERAN Contact Center AI service agent workspace
09 · Contact CenterAI service agents
SOBERAN Agent working with warehouse operational context
10 · SOBERAN AgentOperational assistant

Three teams. One operation.

ERP runs supply and finance. CRM runs commercial relationships. Contact Center runs service and collections conversations. SOBERAN keeps the work between them connected.

When the categories are disconnected

  • ×Sales promises inventory that operations cannot confirm
  • ×Service asks customers for order details the ERP already has
  • ×Teams reconcile customer, order, and payment data by hand

With SOBERAN

  • ERP, CRM, and Contact Center share customer and order context
  • Each team sees the information needed for the next decision
  • Routine handoffs move automatically while people keep control
01

Inventory · finance · supply chain

ERP

Give operators one place to plan and execute.

Manage demand, purchasing, inventory, orders, warehouse work, fulfillment, and finance with the same operational record behind every decision.

  • Demand + replenishment
  • Inventory + orders
  • Finance + procurement
Explore ERP
02

Accounts · pipeline · follow-up

CRM

Keep every commercial promise connected to operations.

Qualify leads, manage accounts, prepare quotes, and follow up with the inventory, order, and service context your commercial team needs.

  • Leads + opportunities
  • Accounts + quotes
  • Follow-up + service history
Explore CRM
03

WhatsApp · voice · email · chat

Contact Center

Resolve customer needs with the order already in view.

Bring every channel into one queue for sales, service, and collections—with customer, order, inventory, and policy context attached.

  • Omnichannel Inbox
  • Service + collections
  • Human + agent collaboration
Explore Contact Center

The agent handles routine work. Your team keeps control.

Inside ERP, CRM, and Contact Center, the SOBERAN Agent handles repetitive coordination, follows your policies, asks for approval when required, and records what it did.

See how the SOBERAN Agent works
Operations professional reviewing a SOBERAN recommendation and available actions
Human in control · Agent in the workflow
  1. 01Detect

    A risk, request, or next action enters the queue.

  2. 02Understand

    The agent resolves the relevant objects, history, and policy.

  3. 03Act

    It executes—or asks a person when the decision crosses a threshold.

  4. 04Record

    The result and evidence return to the shared system.

Built around real operating pressure.

SOBERAN is used where inventory, orders, customer promises, and human decisions have to stay synchronized.

Sumatec demand-planning case study in SOBERAN

Sumatec plans 50,000+ SKUs across 80 warehouses without relying on spreadsheets.

SOBERAN processes more than 3 million inventory records to generate SKU-by-warehouse recommendations, purchase decisions, transfers, and traceable ERP execution.

  1. Forecast
  2. Purchase
  3. Transfer
  4. ERP execution
3M+inventory records
80warehouses
50K+SKUs
Read the Sumatec case study
BYD Casa Restrepo CRM customer success story

The commercial front of the supply chain, from WhatsApp lead to quote and follow-up.

Three dealership locations share one pipeline. Every lead is qualified and assigned an owner; the quote, stage, and next action live on the opportunity, and managers see what was quoted and what happens next.

  1. Lead
  2. Qualification
  3. Owner
  4. Quote
  5. Follow-up
  6. Reporting
0WhatsApp leads without an owner
<5 minfirst response to new leads
3 → 1locations, one pipeline
Read the BYD Casa Restrepo case study

Keep what works. Change what blocks you.

SOBERAN can operate above an existing ERP, replace selected workflows, or become the operating core over time. Start with the bottleneck that matters; the shared model expands from there.

  1. 01Connect existing systems first
  2. 02Deploy one governed workflow
  3. 03Expand on the same context
See integrations
Systems you already run
SAPNetSuiteShopifyWMSWhatsAppSpreadsheets
SOBERANShared operating context
DecisionsApplicationsConversations

Common questions

What is SOBERAN?
SOBERAN is an AI-native supply chain platform for companies worldwide that sell and move physical goods. Demand, supply, and production planning sit at the center and connect to ERP, CRM, and Contact Center, so approved plans flow into purchasing, transfers, production, sales, and customer service. Governed AI agents execute routine work while your team keeps policy, approvals, and exceptions. SOBERAN can run as the operating core or on top of an existing ERP such as SAP Business One, NetSuite, Odoo, or Siesa.
Who is SOBERAN for?
Teams that sell physical goods across manufacturing, wholesale, distribution, multi-warehouse or omnichannel operations, and DTC or consumer brands where sales promises and warehouse or ERP reality must stay aligned.
Does SOBERAN replace our ERP or CRM?
You can run the full stack on SOBERAN or use the SOBERAN Agent alongside existing ERP/CRM systems so routine execution happens on live data without forcing a rip-and-replace on day one.
How long does implementation take?
Most teams target a structured go-live in about 30 days, including data connection, calibration, and training—exact scope depends on your systems and locations.
How does multi-warehouse or DTC inventory work?
Inventory, allocation, and replenishment tie to the same operational picture as orders and CRM context, so channels, DCs, and 3PLs do not drift into separate spreadsheets.
How much does SOBERAN cost?
SOBERAN publishes three plans from $499 to $999 USD per month. The final quote depends on the modules and integration scope. Current plans are listed at soberan.co/pricing.
Who is behind SOBERAN?
SOBERAN Systems, LLC was founded in 2024 by Oscar Giraldo, who previously founded Playvox and led it to its acquisition by NICE in 2024. The company is headquartered in Miami, Florida, and serves companies globally in English, Spanish, and Portuguese.
How do we get started?
Request a demo through the site. We walk your inventory and order flows, map your stack, and show how the agent executes under your policies.

Bring operations, sales, and service into one rhythm.

Tell us whether you are evaluating ERP, CRM, or Contact Center. We will show the relevant workflows with your operating reality in mind.

Review one workflow with our team — 30 minutes, no commitment.

Book a demo