AI Collections for Services & Subscriptions in Colombia
Failed renewals, dunning fatigue, and high churn from involuntary cancellations. In Colombia, ai collections recovers accounts with an agent that complies with Electronic invoice (DIAN) and uses WhatsApp as the primary channel (91% penetration).
22
Avg days past due
+31%
Recovery uplift
91%
WhatsApp penetration
DIAN
Regulator
Typical services & subscriptions use cases
Renewal reminders, dunning recovery, and reactivation campaigns.
FAQ
How does ai collections work for services & subscriptions in Colombia?
Soberan's agent runs WhatsApp collections respecting Electronic invoice (DIAN), segments by aging, and captures disputes. Renewal reminders, dunning recovery, and reactivation campaigns.
Is using WhatsApp for collections legal?
Yes, in Colombia it is legal when respecting hours, consent, and recordkeeping rules. Soberan automates the guardrails.
How long does implementation take?
Typical go-live in 30 days.