CRM modules
What is Service CRM?
Soberan Service is an AI-native CRM module: the Soberan Agent monitors support tickets, flags at-risk accounts before they churn, and connects service context to the live ERP record.
Also known as: Customer Service Software
Why does it matter?
Service CRM shows up in stock-heavy operations where inventory, orders, customers, and approvals touch several systems at once. Handling it deliberately is the difference between executing the right play and absorbing rework.
How does Soberan handle it?
Soberan unifies ERP, CRM, and Contact Center into one operating layer. The agent reads live context, runs the routine work, and escalates exceptions with a summary and a suggested next step - humans approve what matters.
See it in product
Explore how Service CRM connects with the rest of the Soberan operating layer.